Providing the best possible experience to our subscribers is our number one priority, but we know we may not always get it right. That’s why we offer an intuitive cancellation process for those subscribers who may be unhappy with our service.
You’re welcome to cancel your subscription anytime. If you need help with your cancellation or have any other questions, call us on 0345 565 2631.
Sign in to Digi Footprint Hub here by entering your email and password and clicking the ‘Sign In’ button. If you have forgotten your password, click the ‘Forgotten my password’ link and we'll send you an email to reset it
After signing in successfully, access the ‘Account’ section and click the button that reads ‘Cancel My Account’.
Once you’ve clicked the ‘Cancel My Account’ button, all you need to do is select ‘Yes, Cancel Account’ to confirm cancellation. After you’ve completed the cancellation process, we won’t charge you any more subscription fees.